Terms of Use

1. Acceptance of terms

By accessing or using harboralliance.org or staff.harboralliance.org, you agree to these Terms of Use and the posted Privacy Policy. Do not use the website if you do not agree. Separate platforms, courses, portals, applications, or third-party services may have additional terms.

2. Website purpose

This website provides information about Harbor Alliance’s nonprofit mission, community courses, prevention programs, commercial-sector initiatives, donation opportunities, and developing operational tools. Content is educational and informational unless a separate written agreement states otherwise.

3. No emergency, investigative, or legal services

Harbor Alliance is not a law enforcement agency, emergency dispatch service, victim hotline, law firm, medical provider, or investigative agency. Submitting a form, sending an email, making a donation, or visiting the website does not initiate emergency response, protection, investigation, legal representation, or individualized victim services.

4. Accounts, participation, and training approval

Create account and Log in lead to staff.harboralliance.org for your personal Harbor Alliance account. A verified personal account opens automatically and includes access to the available community awareness course. Organization roles, property access, staff management, and administrative tools require a separate authorized assignment. Review the portal’s Personal Account Privacy Notice.

The community awareness course is intended for learners across the United States. Its certificate records completion of that introductory course and is valid for one calendar year after issuance unless revoked. The QR code or verification link lets anyone who has it view the learner name, course and version, certificate number, issue and expiration dates, and current status. Share it only with people you want to have that information.

Community course completion is not a professional license, authorization to investigate, or Texas OAG-approved commercial lodging compliance training. It does not establish that a learner or organization has met every applicable training or reporting requirement. Complete your own coursework honestly; do not submit another person’s identifying or sensitive case information in the course.

Property participation requests on harboralliance.org use a separate email sign-in link. That sign-in lets you save property details and request participation; it does not approve a property, grant employee property access, confer a Shield rating, or establish legal compliance. Harbor reviews participation requests and coordinates approved program access. Provide accurate business information and protect your sign-in links.

Harbor program training and employee property access are free for approved properties. Optional paid OVIS services have separate pricing, availability, and terms. No-cost node support is planned for qualifying properties and depends on eligibility, availability, and authorized deployment.

Any reference to “Texas Attorney General approved” or “OAG approved” applies only to the specific commercial lodging course and version identified as approved. It does not apply to the general community course or imply agency endorsement of Harbor Alliance, its other programs, or a participating property.

Separate enrollment or program terms may apply to other training. Check the course description and requirements before relying on a completion record for a regulated purpose.

5. Safety Shield and readiness designations

Safety Shield is a Harbor Alliance program separate from OAG training approval. A Shield level or other readiness designation reflects defined program criteria at a point in time. It is not a government certification, guarantee of safety, finding of legal compliance, insurance opinion, or representation that trafficking cannot occur.

6. Donations

Donations support Harbor Alliance’s general charitable and educational mission unless a written restriction is expressly accepted by Harbor Alliance. Donations do not purchase preferential treatment, initiate services, guarantee program participation, or create an investigative or professional-client relationship. Third-party checkout terms apply to payment processing.

7. Content and intellectual property

Unless otherwise indicated, website text, graphics, branding, course descriptions, program frameworks, and original materials are owned by or licensed to Harbor Alliance and are protected by applicable law. You may view and share public page links for lawful, noncommercial purposes. You may not copy, modify, sell, misrepresent, remove attribution from, or create misleading derivatives of protected materials without permission.

8. Third-party links and services

The website may link to government resources, donation processors, staff portals, training systems, or other third-party services. Harbor Alliance does not control every external service and is not responsible for its availability, security, content, or practices. Review the provider’s terms and privacy notices.

9. Acceptable use

You agree not to:

• Use the website unlawfully, fraudulently, or to harass, threaten, exploit, or harm another person.
• Submit false property, identity, training, donation, or contact information.
• Attempt to bypass security, disrupt services, probe systems without authorization, or introduce malicious code.
• Use Harbor Alliance branding to imply an endorsement, partnership, approval, or Shield status that has not been granted in writing.
• Submit confidential or sensitive case information through a general-purpose form.

10. Disclaimers

The public website is provided on an “as available” basis. Harbor Alliance works to keep information accurate and current but does not warrant that every page is complete, uninterrupted, error-free, or suitable for every legal, compliance, operational, or safety decision. Laws, agency guidance, reporting contacts, program features, and external resources can change.

Website information is not legal advice. Organizations should consult qualified professionals regarding their specific obligations and circumstances.

11. Limitation of liability

To the extent permitted by law, Harbor Alliance and its directors, officers, volunteers, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the public website or reliance on its general informational content.

12. Changes to the website or terms

Harbor Alliance may update the website, programs, or these terms as the organization develops. The “Last updated” date identifies the current public version. Continued use after an update means the revised terms apply going forward.

13. Contact